Tektrix Voice/Chat Platform offers seamless deployment of advanced VoiceBots/ChatBots for enhanced customer interactions. Our solution integrates effortlessly with your backend, providing personalized and efficient call routing. With our managed infrastructure and flexible API, you can focus on optimizing your bot’s performance while we handle delivery on the phone.
Experience better cost control and scalability with Tektrix Voice Platform which integrates with all popular ASR and TTS engines to deliver Low Latency and optimum speech recognition and test to speech
Enhance customer experience through enterprise-grade conversational AI, automating processes and boosting revenue with a no-code virtual agent platform that streamlines support and enhances customer satisfaction.
Offer integrations across various platforms like your website, IVR, Slack, Zendesk, Messenger, or Microsoft Teams, making it easy for users to help themselves wherever they prefer.
Achieve accurate responses consistently with our solution powered by advanced NLU & NLP, enabling automation and answering questions on thousands of topics with over 90% resolution rates.
Deploy 24/7 support that customers will actually want to use increasing CSAT and Loyalty.
Meet your customers with contextual, human-like interactions they expect.
Build new lines of business through proactive product and service education to drive revenue.
Use Cases for CX Solutions are limitless but we have
Bank Assist ,
Food Assist,
Health Assist,
IT assist,
Appointment Assist
and many more.